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​PERSONAL CARE HOMES & ASSISTED LIVING RESIDENCES LICENSING

Contact Us

Do you have questions or need support?
BHSL staff are available to assist you with issues related to regulatory compliance, the licensing process, and best practices in resident care. For the quickest response, please email ra-pwarlheadquarters@pa.gov or call 866-503-3926.

BHSL Headquarters

The Headquarters Office oversees the regional licensing offices, encompassing all 67 counties in the Commonwealth of Pennsylvania.

  • Bureau Director: Theresa Hartman
Address
​Bureau of Human Services Licensing
Health & Welfare Building, Room 631
625 Forster Street, Harrisburg, PA 17120

​Phone Number
​717-783-3670
​Fax Number
​717-783-5662
​Email
ra-pwarlheadquarters@pa.gov

Regional Licensing Offices

Central Regional Office

  • Regional Licensing Director: Neil Cody
  • Human Services Licensing Supervisor: Alicia Chandler, Alex Shambach, Charese Robitaille

​Counties Represented
​Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset, York
Address
​Bureau of Human Services Licensing
Central Regional Office
Health & Welfare Building, Room 631
625 Forster Street, Harrisburg, PA 17120

​Phone Number
​717-772-4673
​Toll-Free Number
​1-800-882-1885
​Fax Number
​717-783-3956
​Email
​ra-pwarlcentral@pa.gov 


Northeast Regional Office

  • Regional Licensing Director: Michele Moskalczyk
  • Human Services Licensing Supervisor: Jason Harvey, Ryan Yankowy, Corey Pica

​Counties Represented
​Berks, Bradford, Cameron, Carbon, Centre, Clinton, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, Wyoming
Address
Bureau of Human Services Licensing
Northeast Regional Office
330 Scranton State Office Building
100 Lackawanna Avenue

Scranton, PA, 18503-1923

​Phone Number
570-963-3209
​Toll-Free Number
1-800-833-5095
​Fax Number
570-963-3018
​Email
ra-pwarlnortheast@pa.gov


Northwest Regional Office

  • Regional Licensing Director: Jody Garvey
  • Human Services Licensing Supervisor: Jason Williams, Suzanne Quinn, Jonathan Weaver

​Counties Represented
​Armstrong, Beaver, Butler, Clarion, Clearfield, Crawford, Elk, Erie, Forest, Indiana, Jefferson, Lawrence, McKean, Mercer, Venango, Warren, Westmoreland
Address
Bureau of Human Services Licensing
Northwest Regional Office
11 Stanwix Street, Room 330
Pittsburgh, PA 15222

​Phone Number
412-565-5616
​Toll-Free Number
1-888-464-6378
​Fax Number
412-565-2840
​Email
ra-pwarlnorthwest@pa.gov

Southeast Regional Office

  • Regional Licensing Director: Patricia Adams
  • Human Services Licensing Supervisor: Claire Mendez, Mia Johnson, Michele Swisher

​Counties Represented
​Bucks, Chester, Delaware, Montgomery, Philadelphia
Address
Bureau of Human Services Licensing
Southeast Regional Office
Norristown State Hospital Building #2,
Room 256

1001 Sterigere Street
Norristown, PA 19401

​Phone Number
610-270-1137
​Toll-Free Number
1-866-711-4115
​Fax Number
610-270-1147
​Email
ra-pwarlsoutheast@pa.gov

Southwest Regional Office

  • Regional Licensing Director: Brent Sutherland
  • Human Services Licensing Supervisor: Larry Mazza, Janine Wenzig DePasquale, Jon Kimberland

​Counties Represented
Allegheny, Fayette, Greene, Washington
Address
Bureau of Human Services Licensing
Southwest Regional Office
11 Stanwix Street, Room 330
Pittsburgh, PA 15222

​Phone Number
412-565-5614
​Toll-Free Number
1-888-322-366
​Fax Number
412-565-5633
​Email
ra-pwarlsouthwest@pa.gov