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Provider Trainings

Community HealthChoices Trainings

The following trainings have been created to help providers answer questions about CHC.

Direct Service Providers

Service Coordinators

Nursing Facilities

    • For the general public: Nursing Facility Training (Approx. 40 minutes)
    • For nursing facilities only: Visit the following website for instructions on how to complete the training.
    • Nursing Facility Eligibility and Enrollment Process: Webinar | Presentation

Behavioral Health Trainings

Mental Health First Aid Training 

    • Find a Mental Health First Aid course near you — This eight-hour course teaches you how to help someone who may be experiencing a mental health or substance use challenge. The training helps you identify, understand, and respond to signs of addictions and mental illnesses.

QPR Gatekeeper Training 

    • Learn more about QPR training — Question, Persuade, and Refer (QPR) are the three simple steps anyone can learn to help save a life from suicide. Just as people trained in CPR and the Heimlich Maneuver help save thousands of lives each year, people trained in QPR learn how to recognize the warning signs of a suicide crisis and how to question, persuade, and refer someone to help.

Physical Health Trainings

Pediatric Shift Care Training 

Learn more about Pediatric Shift Care including OMAP's focus on person centered care, determining medical necessity, and appropriate vs. inappropriate denials.

Pharmacist Training

Learn more about the process for pharmacists to become credentialed by, contract with, and bill Medicaid Managed Care Organizations.


Doula MCO Contracting and Credentialing Training