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The Department of Human Services offers a wide variety of training for many different types of providers. Below is a list of trainings currently available:

Mandatory Protective Services 

All service coordinators and direct service providers are mandated protected services reporters under state law. If you suspect abuse, neglect, exploitation or abandonment, you are required to report it. The following trainings are required for all staff of OLTL service coordination entities and direct service providers, regardless of whether or not they have direct contact with participants.

Adult Protective Services

Adult Protective Services provides adults with disabilities between the ages 18 of 60 with protection from abuse, neglect, and exploitation. 

Older Adults Protective Services 

Older Adults Protective Services (OAPSA) provides adults over the age of 60 with protection from abuse, neglect, exploitation, and abandonment. 


Critical Incidents

The Office of Long-Term Living has a commitment to make sure all participants are safe and receiving their services safely. These trainings are for service coordinators and cover topics including: What is a critical incident?; Reporting responsibilities of SCs; When critical incident situations should involve protective services; and How critical incidents must be reported.

Participant-Directed Services

Participant-directed services (PDS) are when a participant hires and manages staff that performs personal assistance services. This training covers service coordination roles in participant-directed services, as well as how to complete the tools and assess participants' service needs. 

Participant Review Tool 

The Participant Review Tool (PRT) was designed to elicit information from participants in order to help service coordinators determine whether participants need additional, different and/ or varied services, including additional community activities.

Risk Mitigation 

Risk is the potential for unwanted, adverse consequences to human life, health, property or the environment. The purpose of these trainings is to give greater detail on how risk is defined, instruct on ways to promote choice and ensure health and welfare. These trainings also instruct on how to identify risk mitigation strategies; and document risk mitigation discussions.

Related Training 

(OLTL collaborations with other agencies)

Act 150 

Pennsylvania's Attendant Care Program began as a state-funded program in 1987 as a result of the Attendant Care Services Act also knows as ACT 150. These trainings are to provide more detail on what ACT 150 is and give further information on what individuals are eligible for the program.

Home and Community-Based Services 

On January 16, 2014, the Centers for Medicare & Medicaid Services (CMS) published a final rule that established, among other things, acceptable qualities and characteristics of settings for Medicaid HCBS provided under 1915(c) waivers. These trainings will provide further details on the final rule and detail allowable/unallowable settings in which to provide HCBS.