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Suspect abuse? Report it! 
Call ChildLine at 1-800-932-0313. 

Mandated reporters: Report electronically  

Issues with reporting electronically? Call ChildLine at 1-800-932-0313.


Contact Us

If you aren't reporting a new case of child abuse, please use the information below to reach us. 

Existing Child Abuse Report

    • Follow up on a report of suspected child abuse: 
      Contact the county children and youth agency where the suspected abuse occurred
    • Add information to an existing report: Call ChildLine at 800-932-0313

Clearances

Quality Assurance and Administrative Support Unit (QAASU)

    • You may contact QAASU if you:
        1. Are subject to a child abuse report and need to speak to a representative
        2. Have questions due to an expunged case or expunction; or
        3. Have questions regarding notification letter that you have received
    • To contact QAASU, please email: RA-PWQAASUGENINQ@pa.gov

Appeals

    • If you have questions regarding an abuse registry appeal or the appeal process, please call 717-425-2992

Other Topics

    • Suspect child abuse? Call ChildLine: 1-800-932-0313
    • Email general questions related to mandated reporting, or clearances. NOT TO REPORT ABUSE.
    • Account log-in or other technical issues with CWIS: Call the support center at 1-877-343-0494
    • Sign up for the University of Pittsburgh's online recognizing and reporting child abuse training: Call 717-795-9048
    • Formal complaints regarding a school or school employee, not related to suspected child abuse, should be provided to the Pennsylvania Department of Education (PDE) by calling 717-783-6788 or by visiting the PA Professional Standards and Practices Commission's Mandatory Reporting page for more information. Directly access PDE's Educator Misconduct Complaint form.
    • Suspect welfare fraud? Call 1-844-DHS-TIPS    

Directory of Services for the Office of Children, Youth, and Families

Available resources include:

    • Regional Offices
    • County Children and Youth Agencies
    • National Child Welfare Resources
    • Pennsylvania Child Welfare Resources


 Suspect Child Abuse? Call Childline: 1-800-932-0313