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PROMISe Provider
Education and Training

Listed below are the available Educational and Training opportunities for Pennsylvania Medical Assistance Program providers. 

PROMISe™ Provider Conference Call Training

  • Provider Groups – How to Submit 180 Day Electronic Submissions and ACN Electronic attachments (addressed in Quick Tip 263).  


      • Provider Portal Training on the following topics is also offered on request.  Training is conducted via a virtual room (VR) and can be requested by emailing:

        Please include the following information: 13-digit Provider Number, Provider name, Contact name and phone number:
        • Review of PROMISe™ Portal including registration
        • Eligibility Verification
        • Claim completion review (new, adjustments and voids)
        • Claim Inquiry Search
        • Enrolled Provider Search
        • ERA and EFT Enrollment
        • Review of Remittance Advice Statement
        • Enrollment Information
        • Review of DHS Website including fee schedule, MA regulation, MA Bulletins and Provider Quick Tips