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​eHealth Pod Pilot Program

Pennsylvania's Office of Medical Assistance Programs (OMAP) initiated the eHealth Pod Pilot Program to serve a high volume of Medicaid recipients in defined geographic locations, known as 'eHealth Pods' by arranging for technical assistance for these providers via three Service Partners.


  • Behavioral health and long-term care (BHLTC) patients typically have multiple conditions requiring use of various providers
  • Communication and coordination among providers is limited and not formalized
  • Multiple state and federal funding streams and regulatory requirements contribute to administrative complexity for
    managing BHLTC populations 
  • Fragmented care leads to duplication of services, increased costs, and adverse events


  • Address issues of current behavioral health and long-term care health service gaps
  • Stimulate eHealth service collaboration
  • Improve coordination of care through the electronic transmission of CCDs

Use of HIT and CCDs:

  • HIT enables BHLTC providers to effectively coordinate the care of their patients
  • Continuity of Care Documents (CCDs) are electronic health documents designed to facilitate sharing of patient
    protected health information
  • CCDs support efficient delivery of care by preventing avoidable adverse events
  • Patient health summaries may include: patient demographics, insurance status, and medical history (e.g., chronic or
    existing conditions, allergies, immunizations and lab results)

Case Studies: Below are links that summarize two eHealth Pods experiences in the pilot as well as a summary of challenges identified during the project.

Poster Presentation – This poster provides a summary of the eHealth Pod Pilot Program.

Supplemental Resources for LTC:

Supplemental Resources for Behavioral Health:

Supplemental Resources Regarding HID and CCD Exchange: