​Personal Care Home Licensing

COVID-19 Resources

• Order from the DOH Secretary on PPE Distribution in LTCFs
  
• Order from the DOH Secretary on PPE Distribution in LTCFs - FAQ
  
• Support to LTCFs: LTC RISE
  

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General Information

• Are you considering opening or purchasing a Personal Care Home? Please see our BHSL Licensure Tool Kit on the Application for Human Services Licensure page. 
  
• Make an electronic payment
• Instructions for making electronic payments using Snap-Pay

• Regional Offices
  
• Regions
  
• Join the LISTSERV for important updates for Personal Care Homes. 
  
• LISTSERV Archives prior to June 2022. 
  
• Complaint Submissions:
• Complaints related to Personal Care Homes can be submitted via the BHSL online complaint form or by emailing ra-pwarlcomplaints@pa.gov or calling 877-401-8835.
  
• Operator Support Hotline: For the quickest response please email ra-pwarlheadquarters@pa.gov or call 866-503-3926
  

Forms

The following forms below are offered in PDF format; all forms are fill-in enabled. If a Word version of any form is needed, please contact the department's Operator Support Hotline at 1-866-503-3926 or email the ARL Headquarters Office.

Required Forms

•  Personal Care Homes Application for Licensure
  
•  Personal Care Homes Reportable Incident Form (Effective October 1, 2016)
  
•  Personal Care Homes Request For Waiver Of Regulation
  
•  Personal Care Home Preadmission Screening
  
•  Personal Care Home Resident Assessment-Support Plan (RASP)
  
•  Documentation of Medical Evaluation (DME)
  

Sample Model Forms

•  Adult Residential Licensing — Record of Financial Transactions
  
•  Adult Residential Licensing — Cash Distribution Record
  
•  Adult Residential Licensing — Quarterly Financial Summary
  
•  Adult Residential Licensing — Record of Training
  
•  Adult Residential Licensing — Staff Training Plan
  
•  Adult Residential Licensing — Fire Drill Record
  
•  Adult Residential Licensing — Resident-Home Agreement
  
•  Addendum C To Resident-Home Contract — Rent Rebates
  
•  Medication Administration Record
  
•  Model Fire Safety Inspection and Supervised Drill Document
  
•  Model Evacuation Time Designation Document
  
•  Resident Rights Poster
  
•  Self Inspection for Capacity Increase Tool
  
• Procedures for Self-Inspection to Increase Maximum Capacity
  
•  2600 — Entrance Conference Guide
  

Miscellaneous Information

• Use of Bedside Mobility Devices-Guidance Issued 6/26/2023
  
• Voice Controlled Electronic Devices-Guidance Issued 8/31/2022
  
• Administrative Fines Letter
  
• Blood Glucose Testing and Insulin Administration Equipment and Supplies Letter
  
• Certificate of Occupancy Statement of Policy Letter        
  
• Frequently Asked Questions about Personal Care Homes
  
• Frequently Asked Questions About Unlicensed Personal Care Homes
  
• Infection Control in Personal Care Homes
  
• Letter Regarding the New Personal Care Home Complaint Hotline
  
• OSHA Resource Sheet for Personal Care Homes - January 18, 2018
  
• OSHA Compliance and Infection Control Practices for Resident Care Centers - January 25, 2018
  
• Personal Care Homes Annual Report
  
• Personal Care Homes Monthly Statistical Report
  
• Personal Care Homes PA Supreme Court Decision
  
• Personal Needs Allowance Letter  
  
• Rent Rebates Letter
  
• Serving as a Master in a Personal Care Home
  
• Telephone Notification of Reportable Incidents Letter
  
• Use of the Term "Assisted Living" by Personal Care Homes

Policies

• Hospice Fire Drills — Statement of Policy
  
• Influenza Awareness Act
  
• Influenza Awareness Act — Poster
  
• Influenza Awareness Act — Toolkit
  

Regulations & Interpretations

• Personal Care Homes (2600) Regulations
  
• Personal Care Home (2600) Regulatory Compliance Guide (RCG)
  

 Training Information

All individuals that complete the 100-hour standardized department-approved administrator training course after Jan. 31, 2009 must successfully complete the test with a passing score in accordance with 55 Pa.Code § 2600.64(a)(3) (relating to administrator training and orientation). The test must be successfully completed prior to an individual being hired as an administrator. Additionally, an individual who completed the 100-hour course prior to January 1, 2009, and who was hired or promoted to work as an administrator on or after April 1, 2012, must take and pass the competency test.

In accordance with 55 Pa.Code § 2600.64(g), a licensed nursing home administrator hired as a personal care home administrator after Jan. 31, 2009, must complete and pass the department-approved personal care home administrator competency-based training test. Contact a department-approved 100-hour training institution for available dates/times and fees to complete the test.     

• Administrator 100-Hour Course 
  
• Personal Care Home Administrator Orientation Schedule - 2023
  
• Administrator Annual Training Directory - Under construction
  
• Understanding the Impact of Stress and How to Achieve Self-Preservation-Free Annual Training for Administrators from Temple University Harrisburg-Fall 2023
  
• Transformational Leadership: Decreasing Burnout and Turnover: Free Annual Training for Administrators from Temple University Harrisburg-Fall 2023
  
• Administrator Scholarship for Personal Care Homes
  
• Mandatory Abuse Reporting Training 
  
• Medication Administration Train the Trainer Program Scholarship
  
• Medication Administration Training Program
  
• New Medication Administration Platform Now Available for Trainer Candidates and Primary Contacts- ODP Annoucnement 22-091
  
• Diabetes Training - Northampton Community College 

• Webinar- Use of Voice Controlled Electronic Devices in Personal Care Homes and Assisted Living ResidencesOpens In A New Window —1 hour (10/7/2022) 

• Webinar- Developing an Effective Plan of Correction--2 hours (12/12/2022)

Plans of Correction 

• DHS Bulletin - Timeline for Issuance of Licensing Inspection Summary, Plan of Correction, and Verification
  
• Plan of Correction Quick Reference Guide 
  
• Plan of Correction Training — Developing a Plan of Correction 
  
• Developing a POC Training FAQ
  
• Effective Plan of Correction Guide
  
• Electronic POC Submission - Quick Reference Guide
  
• Submitting an Electronic POC in Sanswrite - Webinar
  
       

Direct Care Staff Person Training Course and Competency Test

All direct care staff persons hired after Oct. 31, 2007, who will provide unsupervised Activities of Daily Living (ADL) services must successfully complete the course and pass the competency test in accordance with 55 Pa.Code § 2600.65(d)(2) and (d)(3) (relating to direct care staff person training and orientation). The course/test must be completed prior to direct care staff persons providing unsupervised ADL services.

Please ensure that you print out your certificate of completion before logging off, as it is the only proof provided regarding completion of the course/test.

Please also note that each individual taking the course/test must register individually with thier own email address in order to access the course. Please note that registering for the course and accessing the course is a two-step process that takes place on two different platforms. 

• Direct Care Staff Person Training Course and Competency Test
  
• Instructions for Registering
  
• Instructions for Accessing the Course
  

Training for Trainers of Personal Care Home Administrators:

To become a Department of Human Services-approved training institution:

• The completed application, including all necessary attachments, must be submitted to the department for review and approval. For application materials, see Appendix A  within the Bureau of Human Services Licensing Policies and Procedures manual.
  
• The training institution must receive a letter of approval from the department prior to offering the course of study.
  
• Complete the Train-the-Trainer Course/Test
  
• Bureau of Human Services Licensing Policies and Procedures