Assisted Living Residence Licensing
In response to growing concerns about the spread of COVID-19 and its potential impact on the delivery of services to individuals receiving LTSS, the Department of Human Services, Office of Long-term Living (OLTL) has developed the following operational recommendations for LTSS providers. The document may be found here.
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For information and resources relating to the Coronavirus COVID-19 outbreak please visit the
The following forms are offered in PDF format; all forms will eventually be made fill-in enabled. If a Microsoft Word version of any form is needed, please contact the department's Operator Support Hotline at 1-866-503-3926 or email the Bureau of Human Services Licensing Headquarters Office at email@example.com.
Regulations and Interpretations
Interpretations — Questions/Answers
The clarifications and interpretations below will remain on the department's website until the information is included in the next updated Regulatory Compliance Guide (RCG).
Plans of Correction
Direct Care Staff Person Training Course and Competency Test
All direct care staff persons who will provide unsupervised activities of daily living (ADL) services must successfully complete the course and pass the competency test in accordance with 55 Pa.Code § 2800.65(g)(2) and (g)(3) (relating to direct care staff person training and orientation). The course/test
must be completed prior to direct care staff persons providing unsupervised ADL services.
Please be aware that the department does not maintain a database of individuals who complete the course/test. Therefore, please be sure to print out your certificate of completion before logging off, as only proof provided regarding the completion of the course/test.
Please also note that each individual taking the course/test must successfully log out of the course/test before another individual can log in to take the course/test. A certificate of completion will not print properly and/or be accurate if this is not done.
Training for Trainers of Assisted Living Residence Administrators:
To become a DHS-approved training institution, the following steps must be completed: