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Assisted Living Residence Licensing


General Information


Complaint Submissions:


The following forms are offered in PDF format; all forms will eventually be made fill-in enabled. If a Microsoft Word version of any form is needed, please contact the department's Operator Support Hotline at 1-866-503-3926 or email the Bureau of Human Services Licensing Headquarters Office at

Misc. Information 


Regulations and Interpretations

Training Information 

 Plans of Correction

Direct Care Staff Person Training Course and Competency Test

All direct care staff persons hired after Oct. 31, 2007, who will provide unsupervised Activities of Daily Living (ADL) services must successfully complete the course and pass the competency test in accordance with 55 Pa.Code § 2800.65(g)(2) and (g)(3) (relating to direct care staff person training and orientation). The course/test must be completed prior to direct care staff persons providing unsupervised ADL services.

Please ensure that you print out your certificate of completion before logging off, as it is the only proof provided regarding completion of the course/test.

Please also note that each individual taking the course/test must register individually with thier own email address in order to access the course. Please be aware that registering for the course and accessing the course is a two-step process that occurs on two different platforms. 

Training for Trainers of Assisted Living Residence Administrators:

To become a DHS-approved training institution, the following steps must be completed: