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​EVV Frequently Asked Questions

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What Information Must the EVV System Collect?
  1. Type of service provided
  2. Individual receiving the service
  3. Individual providing the service
  4. Date of the service
  5. Location of the service deliver
  6. Time the service begins and ends

What is Considered PCS?

The Centers for Medicare & Medicaid Services (CMS) states that PCS consists of services supporting activities of daily living (ADL), such as movement, bathing, toileting, transferring, and personal hygiene or offers support for instrumental activities of daily living (IADL), such as meal preparation, money management, shopping, and telephone use. For more information on the EVV requirement for PCS, click here.

For Pennsylvania this includes:

Office of Long-Term Living (OLTL) Waivers

(Includes Agency and Participant-Directed Services)

  • Personal Assistance Services
  • Respite (unlicensed settings only)

Office of Developmental Programs (ODP)
Consolidated, Person/Family Directed Support Waiver (P/FDS), and Community Living Waivers, and Intellectual Disabilities/Autism (ID/A) Base Services

(Includes Agency and Participant-Directed Services)

  • Companion
  • In-Home and Community Support
  • Respite (unlicensed settings only)
  • Homemaker

Adult Autism Waiver

  • Community Support
  • Respite (unlicensed settings only)


What is Pennsylvania Doing to Implement an EVV System?

DHS is working with DXC and Sandata to develop an EVV system that will integrate with our existing Medicaid Management Information System (MMIS), PROMISe. DHS is developing the state EVV system with a soft launch by October 2019. DHS will be sending out regular updates on the progress of the implementation and will be reaching out to provider agencies with surveys, informational updates, and stakeholder briefings throughout the implementation process.

While DHS will offer the DHS EVV system to providers, Pennsylvania is using an open EVV system model. Providers may use their own EVV vendor/system so long as their system captures the six items required under the Cures Act and can interface with the DHS Aggregator, which is defined below. Technical specifications for alternative EVV systems to interface with the DHS Aggregator will be made available once they are finalized.

What Kind of System is Pennsylvania Using?

​Pennsylvania will use an open EVV system. 

Under an open system:

  • Providers with an existing EVV system may continue to use their system as long as that system can send information to the state system. The state run system will receive information from the non-state system.   
  • Providers without an existing EVV system can use the state-provided EVV system.


When Will Pennsylvania Implement EVV?

​The plan for Pennsylvania's implementation of EVV is:

  • · April 2019 – DHS business rules to be finalized and initial FAQs released.
  • · June 2019 – Technical specifications and DHS Addendum distributed.
  • · September 2019 – Provider training to be offered with phased in system use. Training will continue to be offered through full implementation.
  • · October 2019 - Soft launch of DHS EVV system.
  • · January 2020 – Full implementation of system by 21st Century Cures Act.
  • · Latest EVV Implementation Update Communication – June 13, 2019 


What EVV Vendor can Providers Use for Community HealthChoices? (CHC)?

​Providers serving participants who are already enrolled in one of the CHC Managed Care Organizations (MCOs) will have the option to use the MCO's EVV system, HHAeXchange. A CHC-participating provider with their own internal EVV system must work with each contracted MCO to ensure the provider's system is able to send information to HHAeXchange. Providers should begin discussing training and system options with their contracted MCO(s) in order to implement EVV by September 2019.

For participant-directed programs in the OLTL waivers, the vendor fiscal agent, Public Partnerships, LLC (PPL), will be utilizing their EVV system, Time4Care, to satisfy EVV requirements.