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Recent Operations Memoranda
and Policy Clarifications

The Office of Income Maintenance (OIM) is responsible for the oversight of the following federal- and state-funded public assistance programs: Temporary Assistance for Needy Families (TANF); Medical Assistance (MA) eligibility; Supplemental Nutrition Assistance Program (SNAP); Low-Income Home Energy Assistance Program (LIHEAP); Low Income Household Water Assistance Program (LIHWAP); and Employment and Training Programs (ETP).

Operations Memoranda, also known as "ops memos," begin with the prefix "OPS," followed by the last two digits of the year, month, and ops memo number. Operations memoranda are written by OIM staff to inform county assistance office staff  of new policies and updates to current policies. They may be applicable to one or multiple subject areas and outline procedures regarding one or multiple subject areas. They introduce and/or supplement OIM policy and may contain subject matter independent of OIM policy and procedures found in the Policy Handbooks and Manuals

Policy Clarifications are written responses  from the OIM Policy Clarification Unit to policy questions submitted from various county assistance offices. Policy clarification prefixes regarding subject matter are as follows: PCA (Cash Assistance); PFS (SNAP); PLA (LIHEAP); PMA (Medical Assistance); PMN (Long Term Care); PO (Other). The last three digits of the policy clarification number refer to the related policy handbook section(s).

-Revised 12/20/2021-Extension of SAR temporary waiver through March 31, 2022
12/21/2021 8:39 AM
Extended Temporary Assistance for Needy Families (ETANF) Review/Partial Redetermination Process Update
12/7/2021 10:13 AM
Cost of Living Adjustment (COLA) Increase Affecting Long-Term Care (LTC) Budgets Effective January 1, 2022
12/10/2021 11:07 AM
To inform CAOs of changes to policy for providing SPALs for technology needs to SNAP E&T participants and to provide uniform guidelines for SNAP E&T and TANF RESET participants.
12/28/2021 8:09 AM
To inform of Medical Assistance (MA) Cost of Living Adjustment (COLA) Changes for 2022
1/14/2022 1:40 PM
12/28/2021 12:33 PM
-Revised 12/20/2021-Extension of Interview Requirements waiver through January 31, 2022
12/21/2021 8:39 AM
Support Requirement when Domestic Relations Office (DRO) is closed due to COVID-19
12/29/2021 11:09 AM
PCA-20654-150, PFS-20654-550, PMA-20654-350, PMN-20654-450
CAO guidance on the Emergency Rental Assistance Program (ERAP) payments when making eligibility determinations for SNAP, MA, LTC, HCBS, TANF and LIHEAP.
12/10/2021 12:07 PM
PCA–20693-122, PMA-20693-322, PFS-20693-522, PLA-20693-622, PMN-20693-403
Guidance to CAOs for Afghan Special Immigrants regarding referral to Social Security Administration  (SSA) to apply for a Social Security Number (SSN).
12/10/2021 4:07 PM
PCA-20723-178, PFS-20723-578, PMA 20723-378, PLA 20723-678, CAO guidance regarding the use of Social Media to verify applicant/recipient information.
12/28/2021 8:09 AM
Facility code entry for children placed in pediatric facilities
12/10/2021 11:07 AM
-Revised 12/20/2021-New citizenship status for Compact of Free Association (COFA) migrants when determining Medical Assistance (MA)
12/21/2021 8:09 AM
Processing Changes in Circumstances During the PHE for MA.
12/10/2021 11:37 AM
12/28/2021 12:33 PM
1/5/2022 7:37 AM
1/6/2022 12:44 PM