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Recent Operations Memoranda
and Policy Clarifications

The Office of Income Maintenance (OIM) is responsible for the oversight of the following federal- and state-funded public assistance programs: Temporary Assistance for Needy Families (TANF); Medical Assistance (MA) eligibility; Supplemental Nutrition Assistance Program (SNAP); Low-Income Home Energy Assistance Program (LIHEAP); Low Income Household Water Assistance Program (LIHWAP); and Employment and Training Programs (ETP).

Operations Memoranda, also known as "ops memos," begin with the prefix "OPS," followed by the last two digits of the year, month, and ops memo number. Operations memoranda are written by OIM staff to inform county assistance office staff  of new policies and updates to current policies. They may be applicable to one or multiple subject areas and outline procedures regarding one or multiple subject areas. They introduce and/or supplement OIM policy and may contain subject matter independent of OIM policy and procedures found in the Policy Handbooks and Manuals

Policy Clarifications are written responses  from the OIM Policy Clarification Unit to policy questions submitted from various county assistance offices. Policy clarification prefixes regarding subject matter are as follows: PCA (Cash Assistance); PFS (SNAP); PLA (LIHEAP); PMA (Medical Assistance); PMN (Long Term Care); PO (Other). The last three digits of the policy clarification number refer to the related policy handbook section(s).

3/7/2022 10:34 AM
5/16/2022 12:30 PM
5/26/2022 12:31 PM
6/6/2022 12:25 PM
6/24/2022 12:17 PM
Introduction of a New Medical Assistance for Workers with Disabilities (MAWD) Eligibility Group - Workers with Job Success (WJS)
7/1/2022 1:01 PM
Eligibility for Afghan Nationals and Acceptable Documentation of Immigration Status
3/11/2022 10:41 AM
Extension of the 2021-22 Low-Income Home Energy Assistance Program (LIHEAP)
5/5/2022 8:09 AM
2/23/2022 12:13 PM
6/22/2022 11:30 AM
6/2/2022 8:33 AM
Processing Overpayments for Pandemic Unemployment Assistance (PUA) Income
3/23/2022 11:13 AM
3/18/2022 1:50 PM
Ukrainian Special Consideration
6/22/2022 7:33 AM
SNAP On-Demand Language on the PA 253
3/8/2022 7:39 AM
Low Income Household Water Assistance Program (LIHWAP) Two Water Vendors for Same Water Type
3/2/2022 1:17 PM
Low Income Household Water Assistance Program (LIHWAP) Same Vendor One Category Under Minimum.
3/2/2022 1:17 PM
Low Income Household Water Assistance Program (LIHWAP) and Master Metering
3/2/2022 1:18 PM
Medicare Part A Buy-In Requirements
3/7/2022 7:35 AM
Retroacitve Buy-In Eligibility for Medicare recipients
3/24/2022 1:10 PM
4/1/2022 12:15 PM
Increased Mileage Rate for Unearned Income Deduction
6/29/2022 7:41 AM
Treatment of Cash Incentives Received from a Medicare Advantage Plan (MAP) for Medical Assistance (MA) Benefits
4/14/2022 9:13 AM
Processing cases for Community HealthChoices waiver for retroactive enrollment after encountering a TIPR error.
3/11/2022 7:39 AM
To instruct CAOs for processing PA 1768s indicating MFP eligibility
3/2/2022 8:01 AM
Instructions for Long-Term Care Recipients Discharged from a Facility During the Public Health Emergency
3/8/2022 3:31 PM
6/1/2022 7:26 AM
Procedure for entering Medicare Part B premiums on Living Independence for the Elderly (LIFE) Waiver cases when the recipient resides in a Long-Term Care (LTC) Facility
6/13/2022 1:10 PM
6/8/2022 10:15 AM