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Provider Quick Tips: Pharmacies May Override Early Refill Alerts for Medications 

Issued: April 7, 2020

Effective March 13, 2020, in response to COVID-19, beneficiaries of Fee-for-Service pharmacy services (i.e., ACCESS) may obtain early refills of medications. The dispensing pharmacy may override the DUR alert for early refill at the pharmacy pointof-sale. To override the DUR alert for early refill, the following DUR codes should be used: 

​NCPDP Field
DUR Override Code
​Reason for Service Code
​ER (Overuse)
​Professional Service Code
​M0 (Prescriber Consulted)
​Result of Service Code
​1B (Filled Prescription As Is)

Pharmacies with questions regarding early refills may contact 1-800-537-8862, option 2, option 3, option 1.