DHS COVID-19 PROVIDER RESOURCES // OMAP
OMAP Announcement 04-07-2020-02: MATP Mileage Reimbursement Notice
Issued: April 7, 2020
All County Administrators of the Medical Assistance Transportation Program (MATP),
All Brokers of the MATP,
All Contracted Transit Agencies of the MATP
The Office of Medical Assistance Programs, Bureau of Managed Care is issuing this
Operations Memorandum to notify all county administrators of the MATP, all brokers of the
MATP, and all contracted transit agencies of the MATP (collectively referred to as MATP
agencies) of the new temporary mileage reimbursement rate under the Medical
Assistance Transportation Program (MATP).
Currently, under the MATP and as outlined in the Standards and Guidelines, MATP agencies
must reimburse consumers who choose to use their own or someone else’s vehicle to get to
their medical appointment, pharmacy or supplier of medical equipment. The present rate is $.12
cents per mile and the consumer must be reimbursed for tolls and parking expenses supported
by valid receipts.
In an effort to ease the difficulties some of the MATP agencies may be experiencing as a result
of the COVID-19 pandemic and support the use of the mileage reimbursement option, effective
April 1, 2020 and continuing until the emergency declaration ends, MATP agencies shall
reimburse consumers $.25 cents per mile when travel is to a Medicaid covered service.
Reimbursement will continue to be available for tolls and parking expenses incurred when travel
is to a Medicaid covered service provided a valid receipt is presented.
This temporary mileage reimbursement rate shall apply to all consumers who have been
determined appropriate for the mileage reimbursement mode of transportation. In addition, the
MATP agency shall, upon confirming access to a vehicle, offer the mileage reimbursement
mode to consumers whenever possible.
County MATP agencies are still responsible for following existing policies and
procedures for the mileage reimbursement program, including the requirement for
consumers to submit the required paperwork/forms and verifying all trips/mileage. The
MATP agency shall inform and confirm understanding by the consumer that the mileage
reimbursement rate increase is temporary. The consumer should also be reminded that if the
consumer continues to have access to a personal vehicle to get to and from medical
appointments, he or she will remain on the mileage reimbursement program after the
emergency declaration period ends.
The temporary mileage reimbursement rate shall be effective April 1, 2020 and will remain in
effect until the end of the emergency declaration period. MATP agencies must ensure that
transportation service providers contracted to manage mileage reimbursement on behalf of the
county are aware of this temporary mileage reimbursement rate.
MATP agencies shall notify all current users of the mileage reimbursement program of
the temporary mileage reimbursement rate via a notice developed by the DHS.
Please contact your Program Monitor should you have any questions.
This guidance will remain in effect while a valid disaster declaration by the Governor related to
the COVID-19 virus remains in effect. OMAP may re-issue this guidance as appropriate.
Visit the PA Department of Health’s dedicated Coronavirus webpage for the most up-to-date
information regarding COVID-19. Please continue to check the DHS’ COVID-19 website for
updates for DHS providers. Thank you for your service to MATP consumers.