DHS COVID-19 PROVIDER GUIDANCE // ODP
ODP Announcement 20-093: Solving Disagreements and Individualized Planning for
Individuals Receiving Residential Habilitation and Community
Participation Support or Day Habilitation
Issued: August 4, 2020
Audience
Providers of Residential Habilitation; Providers of Community Participation Support (CPS) or Day Habilitation;
Individuals and Families;
All other interested stakeholders
Purpose
This communication provides guidance to all Residential Habilitation, CPS and Day
Habilitation providers regarding effective individualized planning and solving
disagreements that may arise during planning.
Discussion
Some Pennsylvanians are faced with challenging decisions as the Commonwealth has
advanced Governor Wolf’s Process to Reopen Pennsylvania, balancing personal safety
and a return to community living during the COVID-19 pandemic. Making these
decisions can present unique challenges for teams supporting individuals receiving
Residential Habilitation and CPS or Day Habilitation services.
The Office of Developmental Programs (ODP) acknowledges the creativity and planning
that providers have exhibited to reopen facility-based CPS and Day Habilitation.
Additionally, through weekly regional discussions, ODP has received questions and
concerns from providers, Supports Coordination Organizations, and Administrative
Entities about how to resolve disagreements when individuals receiving Residential Habilitation desire to return to facility-based CPS or Day Habilitation or other activities
outside of their home and team members have concerns about these activities. To
address these concerns, ODP is providing the following guidance to help facilitate
successful transition planning and help providers have the tools they need to work
collaboratively while resolving disagreements.
Collaboration
In the spirit of service to individuals and families, it is paramount that Residential
Habilitation and CPS or Day Habilitation providers continue to communicate and
collaborate with each other during this critical time. Tension around reopening
facility-based CPS and Day Habilitation services can be high due to the pressure of
modifying environments, enacting new safety protocols, re-training staff, making
proper supplies available and most significantly keeping people safe. Additionally,
Residential Habilitation providers are working to address safety and quality of life
matters for individuals and their housemates by establishing protocols that limit
potential exposure. Providers of all three types of services have an important role in
the planning process that requires an inclusive approach.
Supports Coordinators (SCs) will continue to provide support in facilitating person
-centered planning activities.
Individualized Planning
Due to the multifaceted considerations related to health associated with COVID-19,
the individualized planning process is the most effective way to ensure desired
outcomes. On May 18, 2020, ODP published the Individual Transition Guide (ITG) designed to assist individuals, families, SCs and other team members with identifying
supports and services needed for individuals to re-engage in desired activities
outside of their home. This guide should be used to evaluate an individual’s
circumstances as teams reconvene and reevaluate if revisions or modifications to an
individual’s supports and services are necessary due to COVID-19. In addition to the
ITG, ODP has provided Your Roadmap Back Into the Community for Parents and Caregivers, as well as the Resource Guide to Community Readiness for Parents and Caregivers as additional tools for transition planning.
The ITG should be used to identify any changes in support needs, services, risk
mitigation strategies, and plan outcomes as outlined in the individual’s Individual Support Plan (ISP). SCs should use the Annotated ISP in conjunction with the ITG
with an emphasis on the health and safety focus areas.
It is critical that both Residential Habilitation and CPS or Day Habilitation providers
participate in this important planning process. The individual and other team
members should be prepared to provide constructive input about the following
areas: (1) the individual’s desire to return to community activities and settings, (2)
physical health status, (3) infection control measures, (4) mental health and
behavioral health needs, (5) changes in routine, and (6) the conditions of supports
and services.
Resolving Disagreements
When a team has worked through the ITG process and has been unable to resolve
disagreements associated with planning for CPS or Day Habilitation services to
return, providers should contact their Administrative Entity for additional support.
Some situations might not be resolvable through the team process and may require
alterations to the way Residential Habilitation, CPS or Day Habilitation services are
delivered.
Residential Habilitation
Providers Are Expected to Provide Day Activities
If an individual by choice or through the planning process cannot return to CPS or
Day Habilitation services, it is ODP’s expectation that Residential Habilitation
providers give individuals options (of the individual’s choosing) of meaningful day
activities.
Supporting Individual Choice
In accordance with 55 Pa. Code § 6100.222, the ISP process must be directed by the
individual to the extent possible and as desired by the individual and enable the
individual to make choices and decisions. The ISP must reflect what is important to
the individual to ensure that services and supports are delivered in a manner
reflecting individual preferences and ensuring the individual’s health, safety, and
well-being.
In discussing the option of resuming CPS or Day Habilitation services, the team
should have conversations regarding why the individual wants to resume services and what it is about the service that is important to the individual. This will allow
the team to brainstorm all options for supporting the individual’s choices, desires
and interests which can mitigate concerns and disagreements expressed among
team members. Using LifeCourse tools such as the Integrated Supports Star can be
useful in helping teams think of different options for supporting the individual’s
choices