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​Bureau of Equal Opportunity

The Bureau of Equal Opportunity (BEO) works to ensure the citizens and employees of the Commonwealth have equal access to state employment, public services and contracts issued by the Department of Human Services (DHS). BEO develops, implements and monitors policies and programs promoting fairness, equity and diversity as directed by the Civil Rights Act of 1964 Titles VI and VII and Commonwealth policy.

If you believe you are experiencing discrimination, sexual harassment or retaliation with regards to employment or any departmental program or activity which receives federal financial assistance on the grounds of race, color, or national origin (includes Persons With Limited English Proficiency), please contact our offices immediately.

Vacant, Director
Bureau of Equal Opportunity
Tel: (717) 787-1127

Tanya Ingram, Manager
Contract Compliance/Supplier Diversity Unit
Tel: (717) 705-8204

Core Responsibilities

Equal Employment Review Certificates:  BEO monitors personnel actions to ensure equal treatment in all employment decisions. Once a candidate has been interviewed and selected, BEO reviews the interview process to ensure the most qualified person has been selected for the position.

Civil Rights Compliance Reviews:  BEO works to ensure that any program which receives federal financial assistance prohibits discrimination, and periodically visits facilities such as county assistance offices, youth development facilities, hospitals for persons with mental illness, centers for persons with developmental disabilities, and secure intensive treatment units.

Contract Compliance:  BEO monitors contracts awarded by DHS for over $50,000 to ensure the companies with which DHS does business are committed to non-discriminatory practices, and ensures compliance by conducting on-site reviews. DHS conducts outreach by hosting various networking and informational events in order to recruit Small, Minority and Women-Owned Businesses interested in contracting with DHS.

Licensing:  BEO distributes Civil Rights Compliance Questionnaires to any child day care, personal care home, assisted living, developmental programs, mental/behavioral health, and children and youth facilities seeking licensure to ensure those businesses are committed to non-discriminatory practices in employment and the provision of services.

Complaint Investigations:  BEO conducts complaint investigations when an employee or recipient of DHS services alleges unlawful or unequal treatment based on their race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or sexual harassment. BEO reviews the allegations and supporting documents, interviews parties, and makes a determination.

Cultural Awareness:  BEO celebrates the diversity of its citizens and workforce by acknowledging the following months: Black History in February, Women's History in March, Asian History in May, Hispanic Month in September and October, Disabilities Month in October, and Native American Month in November. The size of the celebration depends on the number of volunteers.

Diversity Recruitment:  DHS' goal is to diversify the workforce to more closely reflect the population we serve. BEO's diversity recruiter attends non-traditional recruitment events in order to reach a diverse audience. BEO offers resume evaluation, assistance with completing the State Civil Service application and by offering Interviewing Skills workshops.

Limited English Proficiency:  A Limited English Proficient person is someone who does not speak English as his or her primary language and who has a limited ability to read, speak, write or understand English. BEO provides two types of language assistance: oral interpretation and written translation in the following five languages: Spanish, Chinese, Cambodian, Vietnamese, and Russian.

Americans with Disabilities Act (ADA):  The Americans with Disabilities Act (28 CFR Part 35, Title II, Subtitle A) prohibits discrimination on the basis of disability in all services, programs, and activities provided to the public by state and local governments, except public transportation services.