​Bureau of Human Services Licensing Personal Care Home and Assisted Living Residences Field Offices

Headquarters Office

The Headquarters office oversees all regional offices, as well as is responsible for all 67 counties in Pennsylvania.

Theresa Hartman, Bureau Director

Address: Health & Welfare Building, Room 631, 625 Forster Street, Harrisburg, PA 17120

Telephone Number: 717-418-3515 

Fax Number: 717-783-5662

Email: ra-pwarlheadquarters@pa.gov

Central Regional Office

• Counties Represented: Adams, Bedford, Blair, Cambria, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, Perry, Somerset, York

Neil Cody, Licensing Director

Gloria Emick, Human Services Licensing Supervisor

Alex Shambach, Human Services Licensing Supervisor

625 Forster Street, Room 631 Health and Welfare Building

Harrisburg, PA  17120

Telephone Number: 717-772-4673

Toll-Free Number: 1-800-882-1885

Fax Number: 717-783-3956

Email: ra-pwarlcentral@pa.gov

Southeast Regional Office

• Counties Represented: Bucks, Chester, Delaware, Montgomery, Philadelphia

Patricia Adams, Licensing Director

Mia Johnson, Human Services Licensing Supervisor

Shawn Parker, Human Services Licensing Supervisor

Claire Mendez, Human Services Licensing Supervisor

1001 Sterigere Street, Norristown State Hospital Building #2, Room 256

Norristown, PA 19401

Telephone Number: 610-270-1137

Toll-Free Number: 1-866-711-4115

Fax Number: 610-270-1147

Email: ra-pwarlsoutheast@pa.gov

Northwest Regional Office

• Counties Represented: Armstrong, Beaver, Butler, Clarion, Clearfield, Crawford, Elk, Erie, Forest, Indiana, Jefferson, Lawrence, McKean, Mercer, Venango, Warren 

Jody Garvey, Licensing Director

Amy Duncan, Acting Human Services Licensing Supervisor

Suzanne Quinn, Human Services Licensing Supervisor

Jason Williams, Human Services Licensing Supervisor

           

11 Stanwix Street, Room 230

Pittsburgh, PA 15222

Telephone Number: 412-565-5616

Toll-Free Number: 1-888-464-6378

Fax Number: 412-565-2840

Email: ra-pwarlnorthwest@pa.gov 

 

Southwest Regional Office

Counties Represented: Allegheny, Fayette, Greene, Washington, Westmoreland

         11 Stanwix Street, Room 230

         Pittsburgh, PA 15222

        Telephone Number: 412-565-5614

        Toll-Free Number: 1-888-322-3664

        Fax Number: 412-565-5633

        Email: ra-pwarlsouthwest@pa.gov

Northeast Regional Office

• Counties Represented: Berks, Bradford, Cameron, Carbon, Centre, Clinton, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, Wyoming

Bob Bisignani, Licensing Director

Anne Graziano, Human Services Licensing Supervisor

Michele Moskalczyk, Human Services Licensing Supervisor

330 Scranton State Office Building, 100 Lackawanna Avenue

Scranton, PA, 18503-1923 

Telephone Number: 570-963-3209

Toll-Free Number: 1-800-833-5095

Fax Number: 570-963-3018

Email: ra-pwarlnortheast@pa.gov