HealthChoices Complaints and Grievances Information and Templates
If a provider or managed care organization (MCO) does something that you are unhappy about or do not
agree with, you can tell the MCO or the Department of Human Services what you
are unhappy about or that you disagree with what the provider or MCO has
done. The documents below provide you with the information and templates needed to file necessary complaints or grievances.
Complaints and Grievances Templates