Remittance Advice Alerts/PROMISe Banner Pages
Subject: Reprocessing of Crossover Claims
Banner Date: April 7, 2017
Cycle: 42
Provider Type/Specialty: Specific Providers
Subject: Reprocessing of Crossover Claims

The Department of Human Services (the Department) identified a claims processing error where a particular subset of crossover claims failed to process correctly. This condition occurred for a very limited number of claims with dates of service September 29, 2016 through January 18, 2017. The issue has been corrected and claims have been reprocessed.
Please note that reprocessing of the claims does not guarantee payment. If there are other issues or billing errors associated with these claims, you will receive a denial specific to those issues or errors.
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