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The Department of Human Services offers a wide variety of training for many different types of providers. Below are a list of trainings currently available:

All service coordinators and direct service providers are mandated protected services reporters under state law. If you suspect abuse, neglect, exploitation or abandonment, you are required to report it. The following trainings are required for all staff of OLTL service coordination entities and direct service providers, regardless of whether or not they have direct contact with participants.

APS – Adult Protective Services provides adults with disabilities between the ages 18 of 60 with protection from abuse, neglect, and exploitation.
PowerPoint on APS Mandatory Reporting

OAPSA – Older Adults Protective Services provides adults over the age of 60 with protection from abuse, neglect, exploitation, and abandonment.
PowerPoint on OAPSA mandatory reporting.  

OLTL has a commitment to make sure all participants are safe and receiving their services safely. These trainings are for service coordinators and cover topics including: What is a critical incident?; Reporting responsibilities of SCs; When critical incident situations should involve protective services; and How critical incidents must be reported.

Critical Incident Management Webinar presentation (with narration) 

Critical Incident Management FAQ's 

OLTL Critical Incidents, Including Adult Protective Services/Older Adult Protective Services Webinar PowerPoint 

Participant-directed services (PDS) are when a participant hires and manages staff that perform personal assistance services. This training covers service coordination roles in participant-directed services, as well as how to complete the tools and assess participants service needs.

Participant Directed Services and SC Responsibility PowerPoint 

The Participant Review Tool (PRT) was designed to elicit information from participants in order to help service coordinators determine whether participants need additional, different and/ or varied services, including additional community activities.

Participant Review Tool SC Training PowerPoint

Participant Review Tool Training (with narration) 

Participant Review Tool FAQ's

Risk is the potential for unwanted, adverse consequences to human life, health, property or the environment. The purpose of these trainings are to give greater detail on how risk is defined, instruct on ways to promote choice, and ensure health and welfare. These trainings also instruct on how to identify risk mitigation strategies; and document risk mitigation discussions.

Risk Mitigation Webinar Link

Risk Mitigation PowerPoint

RELATED TRAININGS (OLTL collaborations with other agencies)

Center for Assistive and Rehabilitative Technology Presentation

MAWD Service Coordinator Entities Webinar Recording (3/21/2017)

Transportation Webinar Slide Deck - Dep. Sec. Toby Fauvre (6/15/2017)

Transportation Webinar Recording - Dep. Sec. Toby Fauvre (6/15/2017)

Transportation Webinar Slide Deck (6/29/2017)

Transportation Webinar Recording (6/29/2017)

Supporting Pennsylvanians Through Housing Webinar Recording (10/23/2017)

PA ABLE Presentation (Slide Deck)

ACT 150
Pennsylvania's Attendant Care Program began as a state-funded program in 1987 as a result of the Attendant Care Services Act also knows as ACT 150. These trainings are to provide more detail on what ACT 150 is and give further information on what individuals are eligible for the program.

Act 150 Training Webinar PowerPoint (11/10/2016)

Act 150 Training Webinar Recording (11/10/2016)

Act 150 Fee Determination and Collection Procedures Webinar PowerPoint (6/2/2017)

Act 150 Fee Determination and Collection Procedures Webinar Recording (6/2/2017)

Act 150 Fee Determination and Collection Procedures Webinar FAQ (6/2/2017)

On January 16, 2014, the Centers for Medicare & Medicaid Services (CMS) published a final rule that established, among other things, acceptable qualities and characteristics of settings for Medicaid HCBS provided under 1915(c) waivers. These trainings will provide further details on the final rule and detail allowable/unallowable settings in which to provide HCBS. 

HCBS Settings Requirements Webinar Recording

HCBS Settings Requirements Webinar PowerPoint

HCBS Settings Requirements Webinar FAQ