Substance Abuse and Mental Health Services Administration (SAMHSA) is a federal agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation.
Office of Mental Health and Substance Abuse Services (OMHSAS) is a state agency within the Pennsylvania Department of Human Services that focuses effort on recovery from serious mental and emotional illnesses through community-based services.
The OMHSAS Mission and Vision Statement is: Every individual served by the Mental Health and Substance Abuse Service system will have the opportunity for growth, recovery and inclusion in their community, have access to culturally competent services and supports of their choice, and enjoy a quality of life that includes family members and friends.
The Mental Health Statistics Improvement Program (MHSIP) survey is a nationally used survey and measures concerns that are important to consumers of publicly funded mental health services. This survey is distributed annually in the spring.
Individuals receiving the survey were randomly selected from a pool of individuals across Pennsylvania that received at least one Mental Health service between January 1, 2017 through December 31, 2017.
OMHSAS apologizes for sending the survey to an individual that has deceased. We make efforts to not include deceased individuals in the random sampling. If the person has deceased or moved please disregard the survey.
If the individual has moved and you do not know the individual’s new address or know how to give the survey to the individual, please disregard the survey.
SAMHSA & OMHSAS
No. This is an entirely voluntary survey. We appreciate your willingness to complete this survey. OMHSAS will send a follow-up reminder postcard within 3 weeks of you receiving the survey. If you have already completed the survey, please disregard the postcard.
No. Your benefits are not affected by the completion of this survey.
No. This is a random sample of individuals.
No. The survey is only intended to measure your concerns and satisfaction with services received.
Yes. Individual results to the survey are not shared with any other entities, agencies, companies, or organizations.
Yes. We encourage you to be honest with the survey so that we me have the most accurate information.
If you have questions please call the Consumer Information Line at 1-877-356-5355. Choose option #6 and please leave a message. An OMHSAS staff will call you back. The number that will return the call will have a (717) area code.
Please contact OMHSAS at 1-877-356-5355 option #6 and please leave a message requesting a new survey to your address. OMHSAS will send a new survey with a stamped business return envelope to your address.
The seven digit number is located on the upper right hand corner of the first page of the survey. This number is unique to each survey and ensures that completed surveys are authentic.