Heating Assistance / LIHEAP

The Low-Income Home Energy Assistance Program, also known as LIHEAP, helps low-income families pay their heating bills. LIHEAP is a grant that offers assistance in the form of a cash grant, sent directly to the utility company, or a crisis grant for households in immediate danger of being without heat.



The Low-Income Home Energy Assistance Program will be holding public hearings for the proposed State Plan for the 2016-2017 heating season. The proposed State Plan may be viewed here.

Hearings will be held:

July 5, 2016
10:00 A.M. – 12:00 Noon

Philadelphia County Assistance Office Headquarters
Betsy Ross Conference Room, 6th Floor
801 Market Street
Philadelphia, PA
July 7, 2016
10:00 A.M. – 12:00 Noon

Health & Welfare Building
Room 129, 1st Floor
625 Forster Street
Harrisburg, PA
July 12, 2016
10:00 A.M. – 12:00 Noon

Piatt Place
Room 3023, 3rd Floor
301 5th Avenue
Pittsburgh, PA


Persons who wish to testify on the proposed Plan at a public hearing should arrange a time by telephoning (717) 772-7906 or by addressing a written request, with their telephone number, to the LIHEAP contact person: Jeremy Pahl, Division of Federal Programs and Program Management, Department of Human Services, DGS Annex, Room 224, Willow Oak Building, 1006 Hemlock Drive, Harrisburg, PA 17110. If they find it more convenient, individuals may arrange to testify at a public hearing by telephoning 1-866-857-7095, the LIHEAP toll-free Hotline.

DHS maintains a toll-free TDD service for persons with a hearing impairment at 1-800-451-5886. Persons with a hearing impairment may also use the Pennsylvania Telecommunications Relay Service by calling 1-800-654-5984 (TTY/TDD users) or 1-800-654-5988 (voice users).

Individuals and groups who are unable or unwilling to present oral testimony at a public hearing may submit their written comments at any of the public hearings, may submit them to LIHEAPmail@pa.gov by e-mail, or may send them to the LIHEAP contact person before July 15, 2016. These comments may be handwritten.


The Low-Income Home Energy Assistance Program will reopen in the Fall of 2016.


How to Apply: There are three different ways you can apply for LIHEAP, online, on paper, or in person.

1. You can apply for the LIHEAP benefits online by using COMPASS. COMPASS is the name of the website where you can apply for LIHEAP and many other services that can help you make ends meet.

2. Download an application for LIHEAP benefits by clicking on the links below and return it to your local county assistance office, or

English- Energy Assistance                   Spanish-Energy Assistance Application   

File an application at your local county assistance office.

For more information, please contact your local county assistance office or contact the LIHEAP hotline at 1-866-857-7095, Monday through Friday (individuals with hearing impairments may call the TDD number at 1-800-451-5886).

Crisis Grants:

In addition to the LIHEAP cash program, households experiencing a heating crisis may be eligible for additional benefits through the LIHEAP crisis program.

Crisis program: The Crisis program will reopen in the Fall of 2016.

Additional money may be available if you have an emergency situation and are in jeopardy of losing your heat.

Emergency situations include:

  • Broken heating equipment or leaking lines that must be fixed or replaced
  • Lack of fuel
  • The main heating source or second heating source (a source that is used to operate the main heating source or used if the main heating source is not working) has been completely shut-off
  • Danger of being without fuel (less than a 15 day supply) or of having utility service terminated (received a notice that service will be shut off within the next 60 days)

Assistance with home heating crisis situations will be available 24 hours a day; in most counties, you should contact your local county assistance office. However, residents of the two counties listed below are encouraged to directly contact their local agencies that operate the crisis component in their areas:

  • Luzerne - Commission on Economic Opportunity of Luzerne Co., 1-800-822-0359;
  • Wyoming - Commission on Economic Opportunity of Wyoming Co., (570) 836-4090.

General Information about LIHEAP:

LIHEAP Brochure - English
LIHEAP Brochure- Español
LIHEAP Eligibility Information
LIHEAP Benefit Amount Table: shows benefit amount based on user selected county and fuel type.
LIHEAP Policy Handbook
LIHEAP State Plan

Turn down. seal off. save up: Additional tips and resources to stay warm this winter

Home heating costs are a big part of your budget. Combined with increasing food and gas prices, staying warm all through this winter could be very difficult. Pennsylvania is doing everything it can to provide financial help to pay home heating bills and weatherization expenses, but making sure you have the resources to outlast winter starts with you. With a little planning and a little knowledge, you’ll be protected from the cold and your heat can last all winter. 

Explore the links below to get the tips you need to keep your home warm all winter long. 


The Pennsylvania Public Utility Commission has many resources to help keep individuals and families warm during Pennsylvania winters, visit their site to learn more. 

If you live outside of Philadelphia, visit the $1 Energy Fund at www.dollarenergy.org or contact your utility company for information on programs that may help you pay your utility bill.

If you live in Philadelphia, visit the Utility Emergency Services Fund (UESF) at www.uesfacts.org or call (215) 972-5170 for information on a program that may help you pay your utility bill.