Estate Recovery Program
The Estate Recovery Program allows the commonwealth to recover Medical Assistance payments from the estate of an individual who was 55 years of age or older when they started receiving nursing facility services or home and community-based services. These payments must have been provided on or after August 15, 1994, the effective date of the Act. The state will recover the amount of Medical Assistance paid for all nursing facility services, home and community-based services, and related hospital and prescription services.

TPL Web Portal

The Department of Human Services' Division of Third Party Liability (TPL) offers a web portal to allow registered business partners (requestors) to submit requests and related documents online.

DHS provides automated responses to registered business partners in the course of working on a case. The portal keeps an electronic record of requests to TPL and responses back to the requestor.  All messages to the requestor from TPL is available.

Case statuses available to the requestor:

  • Request is Received
  • Case is Open
  • Statement of Claim Requested
  • Statement of Claim Available
  • New Correspondence (response from TPL to requestor)
  • Awaiting Reimbursement
  • Check Processed

In addition, several enhancements have been made:

  • Casualty, Estate and Special Needs Trust forms have been updated to add more clarity.
  • The requestor is provided with the name and phone number of the agent/Investigator assigned to the case.

Request submission through the TPL Web Portal will become mandatory in the future.

Step 1

Sign up for a Business Partner account.  Once this step is completed, you will receive a confirmation email with your b- user name.

Step 2

Click here to request TPL Web Portal access with your new b- user name. At the bottom of the "Enterprise Business Partnership Registration: General Information" page, you will see the following:

Already have a Business Partner ID (B-)? If you have already created a
Business Partner ID (B-), you do not need to create another one.
Simply click the link below and use the Business Partner ID and
Password you have already created to login.

Requesting Third Party Liability (TPL) Webportal access
with your existing Business Partner ID (B-)? Click HERE

Click on the link to request TPL Web Portal access with your existing Business Partner ID (B-).

Step 3

Once registered, your agency's administrator will be able to approve or deny access to others in your agency

The first individual to register under your FEIN will become your organization's "administrator."  Please refer to the registration guide for further information.

Once you have registered with the TPL Web Portal, submit claims on your personal dashboard.

Please email us with any questions or concerns regarding the TPL Web Portal.

View/download a HIPAA compliant consent form.